Before you book

Cancellation & Refund Policy

Plans change. Here's what you need to know about cancellations, refunds, and changes to your booking.

Sightseeing & Culinary Experiences

  • Cancel 24 hours or more before your experience for a full refund. Cancellations or changes made within 24 hours are non-refundable.
  • Cut-off times are based on the experiences' local time.
  • If we need to cancel due to weather or insufficient participants, we'll offer you an alternative date or experience, or a full refund.

Multi-Day Tours

  • Cancel 56+ days before departure

Your deposit is retained as travel credit.

  • 31–55 days before departure

30% experience's cancellation fee.

  • 15–30 days before departure.

70% cancellation fee.

  • 14 days or less before departure.

100% cancellation fee.

Different terms may apply to certain trips or additional services. Please check your trip information before booking.